Ziporah Lifestyle is committed to providing exceptional customer service and the highest quality products. All products on our website are currently in stock unless marked as "Sold Out" or a back order date is clearly shown.
Ziporah Lifestyle will ship your order from our warehouses in either Sydney or Melbourne, Australia. We dispatch Monday-Friday, excluding Public Holidays. Standard delivery is typically 3-10 business days after placement of your order. Depending on your location, in 90% of cases your order will be received well before this estimate. If our warehouse is closed for any other reason, our website will note this in a Page banner; seen on every website page.
In the unusual event that an ordered item becomes unavailable-or we are unable to fulfil your order for any reason-we will notify you within 2 business days.
A tracking number will be forwarded to you (via SMS or email) once your order has been dispatched. Please use this number to track the progress of your order.
All orders from this site are sent via your National postal service or via a private courier Company.
Ziporah Lifestyle understands how valuable your order is and we place great importance on delivery security. Therefore, all orders require a signature upon delivery so please choose a daytime delivery address where someone is over the age of 18 years can sign for your delivery. Our couriers offer a door-to-door service.
Couriers do not leave parcels unattended unless you have clearly noted otherwise when placing your order (via the Special Instruction/Notes section during Check-out).
Typical delivery times expected are:
- Melbourne + Sydney: approximately 1-3 Business Days
- Adelaide + Brisbane: approximately 2-5 Business Days
- Perth + Darwin: approximately 3-7 Business Days
- New Zealand: approximately 8-10 Business Days
- All areas outside these metro locations please allow up to 8-10 business days.
Delivery timeframes provided by Ziporah Lifestyle are an estimate only and Ziporah Lifestyle will not be liable for any loss or damage incurred by you through any delay in delivery. We always aim to do our best but there may be some instances where we cannot foresee delivery delays!
SHIPPING INFORMATION FOR ORDERS:
Ziporah Lifestyle has a flat rate delivery fee of $9.95 for goods being delivered anywhere in Australia.
New Zealand customers are charged a flat rate of $24 per delivery to anywhere in New Zealand.
CUSTOMS, DUTIES AND TAXES:
Ziporah Lifestyle does not anticipate any import duties or charges to our Australian customers as we warehouse and dispatch directly from Sydney or Melbourne.
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the delivery recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.
Therefore, all delivery costs do NOT include any taxes or duties, applicable to your delivery country.