• Wash and dry your towels before using them for the first time. Washing the towels first will remove any manufacturing finishes and allows for maximum absorbency. 
  • Avoid using fabric softeners on towelling, as it will reduce the absorbency of the fibres. 
  • Give your towels a shake when taking them out of the washer. This will help fluff the terry loops that aid absorbency. 
  • Don't iron towels; this will reduce absorbency. 
  • Line or warm tumble dry.
  • Use warm or cold water for washing coloured towels. 
  • Use regular washing detergents and never use bleach on coloured towels. 
  • Avoid hot water washes as this could fade the magnificent colors in your towels over time. 
Your Ziporah Lifestyle towels may “shed” some cotton fibres for the first few uses. This is a normal shedding due to the high quality cotton and the high density of the terry weave. Cotton is a natural fibre and it is normal for new towels to shed some loose fibres.

DRYING

While tumble- drying will make the towel fluffy, do not overdo the drying, as the heat from the dryer can damage the integrity of the cotton fibres. We recommend using a lower heat setting occasionally or alternate between air and heat drying.

ABSORBENCY

To maximise the absorbency of a towel, add a cup of white vinegar to the rinse cycle, about every six weeks, to restore the towel to full absorbency. The vinegar removes any excess detergent, which can affect the towels’ absorbency.

PULLED THREADS

As all our towels are woven, a pulled loop will not unravel the towel. If you catch the towel and pull a loop, cut off the pulled loop with a pair of scissors.

 

Care instructions especially for bath rugs:

  • We recommend only line drying this item due to its specialised finish.
  • Do not tumble-dry.
  • Never hot water wash or dry-clean this item.
  • Gentle or delicate machine cold-wash only.
  • Gentle spin cycle only.
  • This rug is so soft and thick that it can simply be vacuumed to keep it looking its best.
  • Never use bleach or brightening agents on your rug.

    Care instructions for your Halcyon backpack:

    • Gentle cold machine wash when required or simply wipe clean with a damp cloth.
    • Line dry only.
    • The Halcyon bag is made using high-quality neoprene (wetsuit/surf-suit material). It is soft, flexible and durable and retains it's colour and shape even when exposed to harsh sunlight and water.

     

    LEATHER PRODUCTS:

    • For minor spots and spills, wipe up any excess liquid immediately with a clean absorbent cloth or sponge.
    • Wipe the leather down regularly with a clean, dry cloth to keep it looking it’s best and ensuring its longevity.
    • Sunlight can fade the color in your leather: Keep away from direct sunlight.
    • Heat can shrink leather: Keep your leather furniture away from direct heat sources like fire places and heaters.
    • Do not dry clean.
    • Do not wash.
    • Do not iron.

    BRASS, STEEL OR OTHER METAL PRODUCTS:

    • Each piece is sophisticated and individual: it will show the hand- beaten hallmarks of its Maker. Variations may occur between products due to the handmade processes utiliz/sed for their creation plus the nature of the materials used.
    • Surface tarnish, spots and patina are characteristic of any Brass item. Tarnish is a natural process so if you choose to remove it, please use a high-quality, gentle brass tarnish remover. Better still, use dry, soft cloth and elbow grease to remove any tarnish on your piece.
    • Simply wipe clean with a soft cloth rinsed in lukewarm water.
    • If you wish to hand wash this item: use only lukewarm, soapy water and a very gentle detergent.
    • Dry with a soft cloth.
    • Do not use abrasive cleaners or scourers.
    • Do not use with harsh detergents.
    • Rinse or wash immediately after use.
    • To avoid spots, dry immediately with a soft cloth.
    • Do not use in the microwave.
    • To prolong the life of your pieces, use a protective cloth or padding when storing or stacking.
    • Intended for cool, dry food only or for decorative purposes.
    • Do not use with highly acidic foods or liquids.

     

    WOOL PRODUCTS:

    • Always hand wash in cold water and gently wring or use a delicate machine wash cycle and a low action washer spin only.
    • Do not tumble dry.
    • Dry flat or hang in the shade.
    • Do not Dry Clean.
    • Do not iron.
    • Use a Laundry Detergent which provides special care for wool washing.

     

    ENAMEL COATED PRODUCTS:

    • These products are made of iron or steel with a colored enamel plating.
    • Do not put hot food or any hot liquid in this bowl.
    • The product is food safe and you can use it for cold or room temperature foods.
    • Hand wash in lukewarm water only.
    • Do not place in the dishwasher.
    • Use a gentle detergent and a soft (non-abrasive) cloth to clean.
    • Avoid using with highly acidic foods/dressings.

     

    NATURAL STONE PRODUCTS:

    • Each piece is sophisticated and individual: it will show the hand- beaten hallmarks of its Maker. Variations may occur between products due to the handmade process utilized for their creation and the nature of the natural materials used.
    • Wipe clean with a soft cloth rinsed in lukewarm water.
    • If you wish to hand wash this item: use only lukewarm, soapy water and a very gentle detergent.
    • Do not use with highly acidic foods or liquids.
    • Intended for cool, dry food only or for decorative purposes.
    • Dry with a soft cloth.
    • Do not use abrasive cleaners or scourers.
    • Do not use with harsh detergents.
    • Rinse or wash immediately after use.
    • To avoid spots, dry immediately with a soft cloth.
    • Do not use in the microwave.
    • To prolong the life of your pieces, use a protective cloth or padding when storing or stacking.